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Better Bathrooms review of its humble beginnings

Better Bathrooms is one of the UK’s leading multi-channel retailer of bathroom products. The company was founded in 2001 by Colin Stevens who has since been named national and regional entrepreneur of the year at the National Business Awards for his efforts with the company. After a careful Better Bathrooms review in 2012, the company was placed at number 33 in the Sunday Times Fast Track 100. Here's a brief overview of the company's rise from the bottom to the top of the list of leading bathroom retailers in the UK.

Origins

Better Bathrooms was started by Colin when he was only 22 years old and first operated from his bedroom in Manchester. Initially, the Manchester-based business traded in a wide range of products online via eBay. Over the course of ten years, however, the business has evolved from selling a range of bathroom products from multiple distributors to sourcing products directly from manufacturers.

Products

Since 2008, Better Bathrooms has sourced bathroom products directly and sold them to customers at competitive prices via its main website betterbathrooms.com, telephone mail order catalogue and three showrooms in the North West. It currently boasts direct partnerships with more than 30 product manufacturers in the Far East. Its products portfolio includes quality, designer style bathroom fixtures and fittings ranging from bathroom tiles to bathroom suits and grout taps.

Growth

In June 2013, Business Growth Fund (BGF) invested £10m of growth capital in the company. A quick Better Bathrooms review now indicates the company is on track to create approximately 500 new jobs across the UK in the next five years. This growth is expected to boost not only the retail industry in general, but also the country’s economy. With a minority stake in the company, BGF placed former FD of Matalan Paul Gilbert and executive chairman of The Gym Group as the new non-executive chairman of Better Bathrooms.

Service

Better Bathrooms customer review are largely favourable to the company with only a few complaints that the company might have grown too fast because their customer service is sometimes wanting. The company has tried to address this concern in keeping with its motto of better prices, better service, better bathrooms by setting up a dedicated UK-based customer service centre.

The dedicated customer service centre has company representatives whose job is to answer any questions you may have following your purchase. Whether your question is a technical question about an installation or an after sales service you want when something isn’t quite right, the customer service reps are there to help.

Better Bathrooms even offers a 7 Day Money Back Guarantee if you're not 100% happy with the quality of service or product sold to you. For more information on this and other offerings, visit the company website at http://www.betterbathrooms.com/

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